FAQ

What are other methods of contact?

Email: Contact Us Here

Phone: 913-685-0675

Fax: 913-685-1125

Mail: NDT Supply.com
7952 Nieman Road
Lenexa, KS 66214 USA

Internet, Email or fax orders are appreciated and will receive prompt attention. Verbal orders should be confirmed and clearly marked "Confirmation - Do Not Duplicate".

What are your payment terms?

  1. VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS - provide your account number, expiration date and exact cardholder name. 

    This is the preferred method of payment.

  2. Prepayment by Bank Wire Transfer or prepayment

  3. Net 30 day account

How do I check the status of an order?

When you place an order, NDT Supply.com will send you an email message to confirm that your order has been received. We'll process it in 1-3 business days and ship via UPS (unless other arrangements have been made). If you do not receive the confirmation email within 24 hours or your order within 10-14 days, please contact our Customer Service department at 913-685-0675.

What is your remit to address?

NDT Supply.com
7952 Nieman Road
Lenexa, KS 66214 USA

How do you accept returns?

Regular catalog items may be returned within 30 days of shipment in new condition with return authorization number (available from sales department). Freight changes must be prepaid.

What if what I am looking for is not on the website?

Contact our Customer Support email or by phone at 1-913-685-0675.

Lenexa, KS 66214-1560

Please send us your request using the Ask the NDTman app, or contact us by phone or email. If the specific make and model is not available to us we will suggest an alternative or equal or better value. If we can't help you we will try to recommend a reputable source.

Ask The NDT Man